There are no refunds or returns, but we do want you to be satisfied with your order. Please contact us immediately with any questions and/or concerns about your order.
POLICIES & SHIPPING Shipping & DOA Policy SHIPPING: Shipping available only to 48 lower states. All orders are shipped via UPS Priority Overnight in insulated boxes with heat or ice packs when needed, at a flat rate of $40 per order. Combined shipping is available on orders placed within the same week. Shipping days are Monday - Wednesday.
WYSIWYG orders will ship the next available business day from the purchase date unless specified otherwise by customer. Local Pick up is available within 40 miles of Camden, SC. Appointment needed for pick ups. Orders must be shipped or locally picked up within 72 hours. You will receive an email with tracking information prior to your order shipping so you can make arrangements for your order. If you are unable to receive your order on the date specified, please contact us so we can make other arrangements.
DOA POLICY: If for any reason your coral is DOA (dead on arrival), you will need to send us a clear digital image of your coral within 2 hours of delivery. We will review and at our discretion replace items or issue store credit. Customer would be responsible for shipping cost if a replacement is issued. DOA due to shipping delays or damages caused by UPS, this includes mechanical and weather related, will NOT be covered under our DOA policy.
A brief diatribe into what makes us...us. We are hobbyist with expensive taste. If it’s bright and beautiful, we want it. As you can see, we have an affinity for torches & shrooms. We sell what we like to keep and most things have been grown in our tanks.
We started this little venture to help us pursue some of the best corals on the planet. Make sure to follow us on the socials for livestock, shipping, and to answer any questions you may have.
Thanks for visiting The Reef Beast!
