Aquarium Specialty offers free overnight UPS shipping on livestock orders over $250.00 in the continental US. Orders under $250.00 are charged a $45.00 flat rate shipping charge for overnight shipping.
DOA livestock must be reported the same day your order arrives. Photos and/or a video is required for us to consider a livestock credit. Shipping costs are not refundable on any and all livestock orders. Please contact us right away if there are any issues with your order. Returns are not accepted on livestock.
DOA Guarantee: Must accept package on first delivery attempt. If damage occurs or coral arrives dead, pictures of items in original packaging must be provided within 1 hour of delivery. Credit or replacement (if applicable) will be issued. Customer will be responsible for shipping charges on replacement items.
Aquarium Specialty is committed to the salt water aquarium enthusiast and your success. Please contact us if you have any questions. Our Main Office Phone Number is 803-788-4445 and we are available (Monday - Thursday, 8am - 6:30pm, Friday 8am - 5:30PM and By Appointment Only. We are no longer open on Saturdays.). We would love to hear your comments and feedback. If you have any special requests then let us know and we will try our best to accommodate you. We share your passion and we are here to help.